Frequently Asked Questions

We provide services across all major cities in India including Delhi NCR, Mumbai, Bangalore, Chennai, Kolkata, Hyderabad, Pune, and 150+ other cities. We also offer international relocation services to countries worldwide.

The cost depends on several factors: distance between locations, volume of goods, type of items, packing requirements, insurance coverage, and additional services requested. We provide free quotations after assessing your specific needs.

Yes, we offer comprehensive insurance coverage for all your belongings during transit. The insurance covers damage, loss, or theft. We recommend opting for insurance for complete peace of mind during the relocation process.

While we can accommodate short-notice moves, we recommend booking at least 7-10 days in advance for local moves and 15-20 days for long-distance or international relocations. This ensures better planning and availability of resources.

Yes, we provide all necessary packing materials including corrugated boxes, bubble wrap, packing paper, tapes, and specialized containers for fragile items. Our packing materials are of premium quality to ensure maximum protection.

Absolutely! All our vehicles are equipped with GPS tracking systems. You will receive tracking details and can monitor your shipment's location in real-time. We also provide regular updates via phone and SMS.

We cannot transport hazardous materials, explosives, firearms, perishable food items, live plants, pets, illegal items, and certain chemicals. For international moves, additional restrictions apply based on customs regulations of the destination country.

Yes, we have secure warehousing facilities in major cities. Our storage units are climate-controlled with 24/7 CCTV surveillance. You can store your belongings for short-term or long-term periods with flexible rental options.

We accept cash, bank transfers, cheques, UPI payments, and all major credit/debit cards. Payment terms are flexible - typically 50% advance and 50% on delivery. For corporate clients, we also offer credit facilities.

Yes, our customer support team is available 24/7 to assist you. You can reach us anytime via phone, email, or WhatsApp for queries, quotations, or emergency support during your relocation process.